First Conact Resolution definition, First Conact Resolution meaning | English dictionary

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First Conact Resolution n.
also FCR, a customer-service indicator used in the call center industry.

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Collaborative Dictionary     English Definition
first day date for calculation of pregnancy
For calculation of Pregnancy Age
suite of the pointed first letters of the name of an organisation. eg B.O.A.C. , B.B.C., N.A.T.O., N.A.S.A..
When the "sigle" can be read like a simple word, it becomes an "acronym" : Nato, Nasa, Faq, B.B.C. is just a "sigle"
(Latin for "God wills it") was the cry of the people at the declaration of the First Crusade by Pope Urban II at the Council of Clermont in 1095.
The phrase appears variously as Deus vult (Classical Latin), Dieu le veut (French), Deus lo vult or Deus lo volt (catalan), etc.
Wood where the log is first quartered lengthways, resulting in wedges with right angles in the centre of the log. Less prone to shrinkage and is more stable. Used in barrel-making.
Something that seems bad at first, like a fail or a misfortune, but later unexpectedly results in something good and beneficial
As for me I could say that was a double unbelievable blessing in disguise; firstly, the plane I missed crashed into the sea a few hours later and secondly, I met my future wife on the next flight!
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      adj   usually prenominal  
a    coming before all others; earliest, best, or foremost  
b    (as n)  
I was the first to arrive     
2    preceding all others in numbering or counting order; the ordinal number of one. Often written: 1st  
3    rated, graded, or ranked above all other levels  
4    denoting the lowest forward ratio of a gearbox in a motor vehicle  
5      (Music)  
a    denoting the highest part assigned to one of the voice parts in a chorus or one of the sections of an orchestra  
first soprano, the first violins     
b    denoting the principal player in a specific orchestral section  
he plays first horn     
6    first thing   as the first action of the day  
I'll see you first thing tomorrow     
7    first things first   things must be done in order of priority  
8    the first thing, idea, etc.   in negative constructions   even one thing, etc.  
he doesn't know the first thing about me     
9    the beginning; outset  
I knew you were a rogue from the first, I couldn't see at first because of the mist     
10      (Education)     (chiefly Brit)   an honours degree of the highest class,   (Full term)    first-class honours degree  
11    the lowest forward ratio of a gearbox in a motor vehicle; low gear  
12      (Music)  
a    the highest part in a particular section of a chorus or orchestra  
b    the instrument or voice taking such a part  
c    the chief or leading player in a section of an orchestra; principal  
13      (Music)      a rare word for       prime       11  
14    before anything else in order, time, preference, importance, etc.  
do this first, first, remove the head and tail of the fish     
15    first and last   on the whole; overall  
16    from first to last   throughout  
17    for the first time  
I've loved you since I first saw you     
18    sentence modifier   in the first place or beginning of a series of actions  
first I want to talk about criminality        (See also)        firsts  
     (Old English fyrest; related to Old Saxon furist, Old Norse fyrstr, German Fürst prince, one who is first in rank)  

court of first instance  
      n   a court in which legal proceedings are begun or first heard  
double first  
      n     (Brit)   a first-class honours degree in two subjects  
first aid  
a    immediate medical assistance given in an emergency  
b    (as modifier)  
first-aid box     
2    (in Barbados) a small shop that sells domestic items after hours  
first base  
1      (Baseball)  
a    the base that a runner must reach safely to score a hit, and the first of the three bases he must reach safely on the way to home plate in order to score a run  
b    the fielding position nearest this base  
2    get to first base  
Informal     (chiefly U.S. and Canadian)   to accomplish the first step of an undertaking  
1    eldest of the children in a family  
2    the eldest child in a family  
first cause  
1    a source or cause of something  
2    often caps   (esp. in philosophy) God considered as the uncaused creator of all beings apart from himself  
first class  
1    the class or grade of the best or highest value, quality, etc.  
      adj   first-class when prenominal  
2    of the best or highest class or grade  
a first-class citizen     
3    excellent; first-rate  
4    of or denoting the most comfortable and expensive class of accommodation in a hotel, aircraft, train, etc.  
a    (in Britain) of or relating to mail that is processed most quickly  
b    (in the U.S. and Canada) of or relating to mail that consists mainly of written letters, cards, etc.  
6      (Education)      See       first       10  
7    by first-class mail, means of transportation, etc.  
first-day cover  
      n     (Philately)   a cover, usually an envelope, postmarked on the first day of the issue of its stamps  
first-degree burn  
      n     (Pathol)      See       burn   1       22  
First Empire  
      n   the period of imperial rule in France (1804--14) under Napoleon Bonaparte  
first estate  
      n   the first of the three estates of the realm, such as the Lords Spiritual in England or the clergy in France until the revolution  
First Fleet  
      n     (Austral)   the fleet of convict ships that arrived at Port Jackson in 1788  
  First Fleeter      n  
first floor  
1      (Brit)   the floor or storey of a building immediately above the ground floor,   (U.S. and Canadian term)    second floor  
2      (U.S. and Canadian)      another term for       ground floor  
first-foot     (Chiefly Scot)  
      n     (also)   
1    the first person to enter a household in the New Year. By Hogmanay tradition a dark-haired man who crosses the threshold at midnight brings good luck  
2    to enter (a house) as first-foot  
  first-footing      n  
first four ships  
      pl n     (N.Z.)  
1    the earliest settlers' ships to arrive in the Canterbury Province  
2    come with the first four ships   to be a founder member of Canterbury  
first fruits  
      pl n  
1    the first results, products, or profits of an undertaking  
2    fruit that ripens first  
1    from the original source; direct or directly  
first-hand news, he got the news first-hand     
2    at first hand   from the original source; directly  
First International  
      n   an association of socialists and labour leaders founded in London in 1864 and dissolved in Philadelphia in 1876,   (Official name)    International Workingmens Association  
first lady  
      n   often caps  
1    (in the U.S.) the wife or official hostess of a chief executive, esp. of a state governor or a president  
2    a woman considered to be at the top of her profession or art  
the first lady of jazz     
first language  
      n   a person's native language  
first lieutenant  
1    the officer responsible for the upkeep and maintenance of a warship, esp. the executive officer of a smaller ship in the Royal Navy  
2    an officer holding commissioned rank in the U.S. Army, Air Force, Marine Corps, or in certain other forces, senior to a second lieutenant and junior to a captain  
first light  
      n   the time when light first appears in the morning; dawn  
first-loss policy  
      n   an insurance policy for goods in which a total loss is extremely unlikely and the insurer agrees to provide cover for a sum less than the total value of the property  
first mate  
      n   an officer second in command to the captain of a merchant ship,   (Also called)    first officer  
First Minister  
1    the chief minister of the Northern Ireland Assembly  
2    the chief minister of the Scottish Parliament  
first mortgage  
      n   a mortgage that has priority over other mortgages on the same property, except for taxation and other statutory liabilities  
First Mover  
      n   the Aristotelian conception of God as the unmoved mover of everything else  
first name  
      n   a name given to a person at birth, as opposed to a surname,   (Also called)    Christian name, forename, given name  
First Nation  
      n     (Canadian)      another name for       band   1       5  
first night  
a    the first public performance of a play or other production  
b    (as modifier)  
first-night nerves     
      n   a member of an opening night audience, esp. one who habitually attends first nights  
first offender  
      n   a person convicted of any criminal offence for the first time  
first officer  
1       another name for       first mate  
2    the member of an aircraft crew who is second in command to the captain  
      adj     (Logic)   quantifying only over individuals and not over predicates or clauses: first-order predicate calculus studies the logical properties of such quantification  
      n   modifier   of or relating to a voting system in which a candidate may be elected by a simple majority rather than an absolute majority  
   Compare       proportional representation  
first person  
      n   a grammatical category of pronouns and verbs used by the speaker to refer to or talk about himself, either alone (first person singular) or together with others (first person plural)  
first post  
      n     (Brit)   the first of two military bugle calls ordering or giving notice of the time to retire for the night. The second is called last post  
first principle  
      n   usually pl  
1    one of the fundamental assumptions on which a particular theory or procedure is thought to be based  
2    an axiom of a mathematical or scientific theory  
first quarter  
      n   one of the four principal phases of the moon, occurring between new moon and full moon, when half of the lighted surface is visible from earth  
   Compare       last quarter  
1    of the best or highest rated class or quality  
2    Informal   very good; excellent  
3    Not standard   very well; excellently  
first reading  
      n   the introduction of a bill in a legislative assembly  
first refusal  
      n   the chance of buying a house, merchandise, etc., before the offer is made to other potential buyers  
First Republic  
      n   the republic in France, which lasted from the abolition of the monarchy in 1792 until Napoleon Bonaparte proclaimed himself emperor in 1804  
first school  
      n     (Brit)   a school for children aged between 5 and 8 or 9  
   Compare       middle school  
      adj   (of a nuclear missile) intended for use in an opening attack calculated to destroy the enemy's nuclear weapons  
first string  
1    the top player of a team in an individual sport, such as squash  
2    being a regular member of a team rather than a substitute or reserve  
3    being the top player of a team in an individual sport  
4    of high rating; first-class  
first water  
1    the finest quality of diamond or other precious stone  
2    the highest grade or best quality  
3    the most extreme kind  
a fool of the first water     
First World War  
      n      another name for       World War I  
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